Are you looking to start a career in Customer Service? Customer Service is an important part of many sectors, providing a wide range of job opportunities. This course is perfect for those who wish to support customers to ensure they receive a high-quality service.
This course is delivered either 5 days per week for 3-4 weeks (Monday to Friday) or 2 days per week for 8 weeks.
Get into Customer Service
Course overview
Course information
During the course, you will learn about:
- Career paths and jobs available in the industry
- Providing customer service
- Professional standards, legislation and guidance
- How to support customers with problems
- Creating an effective CV, writing cover letters, applying for jobs, and
preparing for interviews - Employability skills such as teamwork, communication, and customer service
skills
Start date
01-07-2025